• Hennecke GROUP's 360°SERVICE
  • Comprehensive services for an efficient and reliable production

Hennecke GROUP's 360°SERVICE

Comprehensive services for efficient and reliable production

With Hennecke GROUP, users around the world achieve high-quality and efficient production results. The same applies when it comes to getting the right support for your production lines or providing your staff with qualified training! Hennecke GROUP's 360°SERVICE offers you various services at competitive conditions. Each user has access to a tailor-made package containing suitable measures which ensure maximum plant availability and uptime. Does your company use Hennecke GROUP machine and plant technology? Why not opt for maximum support? This ensures that your machine or plant will be in perfect operation for a long time.

24h hotline +49 1806 339 200*
Technical Service Support +49 2241 339 360**
Service-Fax +49 1806 339 201*
E-mail service[at]hennecke[dot]com

In case of an emergency our First Level Support is available outside the regular business hours from Monday to Friday from 5 p.m. to 10 p.m. and on Saturdays from 7 a.m. to 10 p.m. German time. For this, a ticket is generated in the framework of the hotline request and forwarded to the responsible contact partner. *Please have your Hennecke order no. (following the pattern A 0100-XXXX or P000XXX) and the respective machine number ready so that we can help you quickly and effectively.

* The connection costs amount to 20 cents per call from the German fixed network or 60 cents per call from the German mobile network. Calls from other countries may have higher connection charges.

** The technical service support team can be reached on business days from 7 a.m. to 5 p.m. German time. Additional call charges from your telecommunications provider may be incurred.

Contact one of our experts

Customer service

Contact Form

The fields designated with (*) are mandatory fields. We require this information in order to be able to reply to you.