• Optimize production, minimize risks

360°PREVENTIVE SERVICE

Optimize production, minimize risks

With our 360° PREVENTIVE SERVICE, you can optimize your production with transparent fixed costs and at the same time minimize a great number of risks. Preventive measures include regular production inspections. Tailor-made inspection plans are drawn up to monitor all relevant parameters, maintenance and cleaning measures, as well as re-adjustments and optimization. Our 360° PREVENTIVE SERVICE efficiently extends the lifespan of your plant.

 

24h hotline +49 1806 339 200*
Technical Service Support +1 888-436-4623 (Toll free)
Service and Parts +1 724 271 3659
Service Fax +1 724 271 3680
E-mail service[at]us.hennecke[dot]com

In case of an emergency our First Level Support is available outside the regular business hours from Monday to Friday from 5 p.m. to 10 p.m. and on Saturdays from 7 a.m. to 10 p.m. German time. For this, a ticket is generated in the framework of the hotline request and forwarded to the responsible contact partner. *Please have your Hennecke order no. (following the pattern A 0100-XXXX or P000XXX) and the respective machine number ready so that we can help you quickly and effectively.

* The connection costs amount to 20 cents per call from the German fixed network or 60 cents per call from the German mobile network. Calls from other countries may have higher connection charges.

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Customer service (Hennecke, Inc.)

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You write to: service[at]us.hennecke[dot]com